Summary
Overheard builds an AI interviewer that talks to customers by voice. Users tell it what they're deciding, such as how to fix churn or which feature to build next. It writes the interview, runs the calls, and returns answers with each point linked to the customer's words. Founder Tyler Lehman was previously a PM at Meta, building API products for WhatsApp and Instagram. They solve the weeks of setup that keep teams from talking to customers. Teams use it for churn analysis, concept testing, pricing, and win/loss interviews.
